Last updated: 13-06-2025

Welcome to LiteSite.nz. By using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use our site or services.

What We Collect

We collect personal and usage data to provide and improve our services:

• Personal data: Name, email address, business name, contact details, payment information.
• Usage data: Pages visited, clicks, IP address, device type, browser information.
• Tracking data: Cookies and analytics tools to understand how you use our site.

How We Use Your Information

Your data helps us to:

• Set up and manage your website
• Respond to enquiries and support requests
• Send updates, newsletters, or marketing emails (unsubscribe anytime)
• Process payments and manage billing securely through Stripe
• Improve our website based on usage patterns

We only use your information for the purposes it was collected, unless legally required to do otherwise.

Legal Basis for Processing

We process your personal information under one or more of the following grounds:

• Your consent
• Performance of a contract
• Legitimate business interests (e.g. service improvement, fraud prevention)
• Compliance with legal obligations

Third-Party Services

We use trusted third parties to help run our service. These may include:

• Stripe – secure payment processing (Privacy Policy)
• WordPress & Elementor – website building and hosting
• Tawk.to – live chat support (Privacy Policy)
• Email marketing providers – e.g. Mailerlite or similar
• Google Analytics – website performance and behaviour tracking

These providers may process your data in accordance with their own privacy policies and applicable data protection laws.

Cookies & Tracking

We use cookies and tracking tools to:

• Analyse site usage and traffic
• Improve site performance and user experience
• Show personalised content or promotions

You can disable cookies in your browser settings, but some parts of the site may not work correctly.

Data Storage and International Transfers

Our website may be hosted on servers outside New Zealand. By using LiteSite.nz, you consent to your data being stored or processed in locations where data protection laws may differ.

How We Protect Your Data

We take reasonable steps to safeguard your information, including:

• Secure servers and encrypted connections (SSL)
• Access controls limited to authorised team members
• Regular updates to software and plugins

If your service ends, we may retain data for a limited time for legal or backup reasons, then securely delete it.

Your Rights

You have the right to:

• Access your personal information
• Update or correct your details
• Request deletion of your data (unless we’re required to keep it)
• Withdraw consent or object to certain processing

To exercise these rights, contact us at hello@litesite.nz.

Data Retention

We retain your data only as long as necessary for business, legal, or regulatory reasons. You may request deletion at any time, and we’ll remove your data unless required to keep it.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it regularly.

Contact Us

LiteSite.nz
Based in Auckland, New Zealand
Email: hello@litesite.nz